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Horizons International Support On-Line Request Form

Attention: It is necessary to have a support program in place in order to use this form for support submission. There are two options available for Customers who wish to take advantage of ASAP Support. Please review the General Support Issues tab (click here ) for specifics and fee schedules.

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You may use this form to request support help or you may call 800-287-8014 X 3 (or 619-668-1481 X 3).

Please fill in all fields. Tech Support will be unable to process your request and this form will not be able to be submitted without populating all fields. If you have graphic attachments to send that might help the support technician diagnose your issue, please wait until you receive an automatic acknowledgement for your issue, and then reply to that email with your attachment.

If you are encountering problems using this form, please notify us via email at so that we may focus on a limitation you may have encountered. Thank you, in advance, for your help .

Which Horizons Product?
Which Build?
Note: located at the bottom of any Horizon's palette
Dynamics Version
Platform
Where occurred?
Doing what?
What was expected?
What happened?
What activity, event or situation preceded the occurrence of this problem?
 
Contact Information
 

Company
Name
E-Mail
Phone Number
Who is using this product?

Microsoft Business Solutions Partner
Customer

If a Customer, what is the
name of the company?